Univex
Univex is a functional POS with Speed and Reliability built for demanding retailers who need confidence and control for their front-of-house operations. It is also perfect for multi-store retailers with a complex inventory.
PROJECT TYPE
End-to-end Point of Sale System
PLATFORM
Point of Sale
DURATION
Jan 2021 to Apr 2021
SERVICES
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User & Market Research
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Designing and Prototyping
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Hardware compatibility testing
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Implementation support
Problem statement
Univex came to us with the goal of modernising its POS system. The original system was developed a while ago and the UI was outdated. Univex, with its constant aim to provide the best experience to its clients, wanted to modernise the experience and make it more appealing.
Univex also wanted its POS software to work seamlessly without compatibility issues with the modern POS hardware used in the retail industry nowadays. This meant that the software design had to be responsive and adaptable to a wide array of devices with or without touch screens.
Solutions
Sketchli's team of experienced UI/UX designers worked closely with Univex to revamp their POS software's outdated UI, creating a modern and visually appealing interface that enhanced user experience, streamlined workflows, and improved overall usability.
Additionally, Sketchli ensured that the updated UI design was compatible with the latest POS hardware in the market, making sure that Univex's software worked seamlessly with the latest devices, enhancing performance, and providing a seamless experience for both the end-users and the business owners.
Process
User Research: Sketchli conducted comprehensive user research to understand the needs and expectations of the end-users of Univex's software. This involved conducting interviews, surveys, and usability testing to gather insights and identify pain points.
UI/UX Design: Based on the user research findings, Sketchli's team of experienced UI/UX designers developed a modern and visually appealing interface for Univex's POS software. This involved creating wireframes, prototypes, and mockups to refine the design, considering usability, aesthetics, and user flow.
Hardware Compatibility Testing: Sketchli conducted thorough compatibility testing with the latest POS hardware in the market to ensure that the updated software was compatible with the devices that Univex's customers were using. This involved testing the software on different devices, including cash registers, iPads, receipt printers, etc.
Iterative Design: Sketchli followed an iterative design process, incorporating feedback from Univex and end-users throughout the project to refine and optimize the UI/UX design. This involved multiple rounds of testing, feedback gathering, and design iterations to ensure that the final design met the project goals.
Implementation Support: Sketchli provided implementation support to Univex during the software update process, ensuring that the new UI design was smoothly integrated into the existing software architecture, and any potential issues were addressed promptly.
Design sample
